Shipping & Refunds

Shipping

  • Processing time: 1–3 business days
  • Delivery: 7–14 days international, 5–10 days select routes
  • Tracking numbers provided via email
  • Customs fees are the customer's responsibility

Refunds & Returns

30-Day Return Eligibility:

  • Defective items
  • Damaged items
  • Wrong item received

Not Eligible:

  • Used items
  • Personal care products
  • Clearance items

Refund Steps:

  1. Submit a refund request via our contact form
  2. Send photos of defective/damaged items if applicable
  3. Follow return instructions provided
  4. Refund issued upon confirmation